FAQs
Frequently Asked Questions on our store.
Do you offer Free Shipping ?
Yes we do! your items will be qualify for free shipment if you buy up to $99 and above
How can i track my order?
You will receive a tracking information to track your order till it gets delivered to you. All you need do is;
Create an account by signing up in case you don't already have
Fill in your details like email and phone number to enable us send you a tracking code.
Do You Ship Internationally?
Yes we do ship internationally as we strive to make our customers all over the world happy.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you must contact us first.
- write your details
- Your order number and
- why you are requesting a return
What about shipping cost?
Shipping rate is calculated base on your geographical location but we offer free shipping for order above 150£
Taxes in your country is your responsible so we are not responsible for any custom charges and taxes that maybe applied to your order!
Where do you ship from?
We ship from our warehouses in
- The United states
- Italy
- United Kingdom and
- From our partner warehouses in Asia
For these reasons, your Items may arrive separately so do not panic, your product is on the way and you can track to see where they are.
How do I place an Order?
Once you see the things you love, all you need do is add the items to your Cart, then click the “Check Out button on the Shopping Bag page and from there, you will be guided through the check out process.
How safe is my personal information?
Your privacy is of most important to us for we pride in sincerity and uprightness. Our website uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.
Which payment method do you accept?
We accept credit cards, debit cards, PayPal and bank transfer (via PayPal).
Can i cancel my order?
Unfortunately! You can not cancel an order after placement because we begin to process your order immediately so it can get to you as soon as possible. You can still Send us an email letting us know the reason why you wish to cancel your order perhaps we might be able to help.