Frequently Asked Questions on our store.
Do you offer Free Shipping ?
Yes we do! your items will be qualify for free shipment if you buy up to $99 and above
How can i track my order?
You will receive a tracking information to track your order till it gets delivered to you. All you need do is;
Create an account by signing up in case you don't already have
Fill in your details like email and phone number to enable us send you a tracking code.
Do You Ship Internationally?
Yes we do ship internationally as we strive to make our customers all over the world happy.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you must contact us first.
- write your details
- Your order number and
- why you are requesting a return
What about shipping cost?
Shipping rate is calculated base on your geographical location but we offer free shipping for order above 150£
Taxes in your country is your responsible so we are not responsible for any custom charges and taxes that maybe applied to your order!
Where do you ship from?
We ship from our warehouses in
- The United states
- United Kingdom and
- From our partner warehouses in Asia
For these reasons, your Items may arrive separately so do not panic, your product is on the way and you can track to see where they are.
How do I place an Order?
Once you see the things you love, all you need do is add the items to your Cart, then click the “Check Out button on the Shopping Bag page and from there, you will be guided through the check out process.
How safe is my personal information?
Which payment method do you accept?
We accept credit cards, debit cards, PayPal and bank transfer (via PayPal).
Can i cancel my order?
Unfortunately! You can not cancel an order after placement because we begin to process your order immediately so it can get to you as soon as possible. You can still Send us an email letting us know the reason why you wish to cancel your order perhaps we might be able to help.
At Vanissa Gavanni, we are committed to sustainability and ethical practices in everything we do. When it comes to our gold plated sterling silver jewelry, we promise to:
Use recycled materials whenever possible: We source our sterling silver from recycled sources, reducing the demand for newly mined silver and minimizing our environmental impact.
Use eco-friendly plating methods: We use a state-of-the-art plating process that is free from harmful chemicals and is as eco-friendly as possible.
Choose sustainable packaging: We use packaging materials that are either biodegradable, recyclable, or made from recycled materials to reduce waste and minimize our impact on the environment.
Support ethical practices: We work only with suppliers who share our commitment to ethical and sustainable practices, ensuring that the people who make our jewelry are treated fairly and with respect.
Encourage responsible consumption: We believe in promoting responsible consumption by creating pieces that are designed to last and can be worn for years to come, rather than disposable fashion that contributes to fast fashion and waste.
We are dedicated to making a positive impact on the world and are committed to continuously improving our sustainability practices.
Let your loved ones know how much you think about them by adding some sparkling flavour to the sweet feelings of love in the air with Vanissa Gavanni E-Gift card. Hand over to that special being the freedom to choose from varieties of our adorable jewellery accessories.
Refund and return
The Vanissa Gavanni Affiliate Program is a partnership opportunity for individuals and businesses to promote our exquisite jewellery collection and earn a commission on every sale they drive to our website. We value your support and creativity, and we want to reward you for helping us grow.
Why Join Our Affiliate Program?
Earn Commissions: Receive a generous commission on every sale referred through your unique affiliate link or code.
Stunning Jewellery Collection: Gain access to our diverse and beautiful jewellery collection to promote to your audience.
Exclusive Discounts: Enjoy exclusive discounts on our jewelry to enhance your content and promote our products more effectively.
Performance Tracking: Use our affiliate dashboard to monitor your performance, track commissions, and optimize your promotional strategies.
How It Works:
Join Our Program: Sign up for the Vanissa Gavanni Affiliate Program through our affiliate platform.
Receive Your Unique Affiliate Link: Upon approval, you'll receive a unique affiliate link or code that tracks the traffic and sales you generate.
Promote Our Jewellery: Create content, share your unique affiliate link, and encourage your audience to explore our jewellery collection.
Earn Commissions: You'll earn a commission on each sale made through your affiliate link or code.
Terms and Conditions:
- Commissions are paid on successful sales referred through your affiliate link or code.
- Playouts are made on a monthly basis.
- You must adhere to our brand guidelines and ethical promotional practices.
- You have access to our exclusive jewellery discounts for content creation.
- Outstanding affiliates may have the opportunity to be featured on our platforms.
Join Our Affiliate Program Today:
Ready to become a part of our affiliate community? Join the Vanissa Gavanni Affiliate Program and start earning commissions while showcasing our exquisite jewellery collection to your audience. We're excited to collaborate with you and celebrate beauty, style, and individuality together.
Our mission is to provide accessible luxury to all by offering high-quality jewelry without the typical retail markup.
When you’re happy, we’re happy. Our customers are the backbone of our business. We welcome any questions, comments and experience at all times.
We believe in the beauty of simplicity. Made for everyday wear.
Our designs are timeless and complement any style without overpowering it.
- What can i do if my jewelry seems to be fading or tarnishing?
- Your order number
- A clear photo of your piece, closely focused on the faded spot.
- Your current shipping address
- The name/color/details of your item, in case we are unable to discern the item from the photo.